Park Community Credit Union - Digital Banking

Digital Banking with Park Community

Manage your money with convenience and security wherever you roam. It’s free to all members and available 24/7 online or via the Park mobile app.

Let’s get started

To successfully register and login to digital banking for the first time, both primary and joint account holders will need the following information on file:

  • Member Number or Debit Card Number
  • Social Security Number
  • Date of Birth
  • Email address. (You must have an email address to register.)

New Account Registration

Step 1: Select “Login” and then “Register” from the top right of this website OR open the Park Community Mobile App and select “Register”

Step 2: Complete the register form with your information

Step 3: Create your new username and password

Step 4: Sign in with your new username and password, then verify your device with your phone number or email address

– If you have trouble registering or aren’t sure about your info, send us a chat or give us a call at 502.968.3681 to confirm or update your information.

Mobile Check Deposit

Step 1: Log in to the Park Community App then click on the menu icon and select “Mobile Deposit”

Step 2: For first time users, complete the register form with your information and review the terms and conditions

Step 3: Select the share that you would like to deposit funds to

Step 4: Select the “Check Front” camera icon and follow the instructions to take a photo of the front of the check. Repeat the process for “Check Back”

Step 5: Enter check amount, then select “Submit Deposit” and you are all set!

Sign up for Digital Documents (estatements)

Step 1: Click the “Digital Documents” tab within digital banking

Step 2: Select your account(s), then select “My Profile” in the top left menu.

Step 3: Be sure your email address on file is entered, then select “Electronic” as your delivery method.

Step 4: Hit “Save” and your statements will be ready to view or send to your email!

 

Take a tour

You have questions? We have answers.

Frequently asked questions.

  • In order to successfully register and gain access to the new system, both primary and joint account holders will need the following information on file with us:

    • Member# or Debit Card #
    • Social Security Number
    • Date of Birth
    • The email address we have on file for you. You must have an email address to register.

    If you do not have all of these pieces of information on file or it does not match what we have in our records, you will not be able to register or access the new system. This applies to both primary and joint account holders.

    Contact us if any of your information is missing or outdated.

  • You must use the exact information we have on file for you when registering or contact us beforehand to update it. If any of it is missing, you will not be able to register or access the new system and we don’t want that to happen! Please also refer to the ‘How do I register for the new digital banking system?’ question.

  • Go to the login area of parkcommunity.com or the new Park mobile app and select “Register”. You will then be guided through a simple process to identify yourself and create your new username and password. That’s it! Please also refer to the ‘How do I register for digital banking?’ question.

  • If you are unable to register successfully it is likely that the email address, account #, SSN # or debit card # you entered is not the same as we have in our records or is missing. Contact us for more information.

  • Yes. For enhanced security, both primary and joint account holders will need to create their own unique username and password when registering for the new digital banking system. That means no more having to share logins or remember multiple usernames and passwords.

    Your unique login will allow you to see all your accounts, including joint accounts and business accounts, in one convenient place.

  • For additional security, joint account holders will need to create their own unique username and password when registering for the new digital banking system. To register successfully as a joint account holder, please refer to the ‘How do I register for digital banking?’ question.

  • Yes, you will register your business account with your personal date of birth, social security number, and email address.

  • Yes, all accounts that you are authorized on will display in the Accounts view of your new login. This includes business accounts any account in which you are a joint account owner.

  • Keeping track of all your accounts is easier than ever. The new digital banking system has a new accounts view that allows you to see all your accounts and loans, personal and business, in one convenient place. This includes any accounts in which you are a joint owner, co-borrower or co-signer. You will also be able to hide or show any accounts to simplify your view.

  • Yes, it is. Security is a top priority of Park to ensure that your financial information is safe and secure. One way we’re enhancing security is requiring every member to have their own unique login. That means no more having to share logins or remember multiple usernames and passwords.

  • Yes, you will need to set up your eAlerts again after the upgrade of September 2021.

  • Your bill pay will not be affected. Any payees and bills you have scheduled for payment will carry over to the upgraded system.

  • Your transfers will not be affected. Any transfers you have between Park accounts will carry over to the upgraded system.

  • No. There will be no impact on your automated deposits after this upgrade.

  • You will be able to access your statements from within digital banking by clicking on the Digital Documents option in the menu.

  • Park Community updated our mobile app in September 2021.

    Apple: For iOS Apple devices, the new Park mobile app will replace your existing app. If you have automatic app updates activated, this should happen automatically for you. To download the app for the first time, click here. 

    Android: For Android devices, you will need to delete your existing Park Community app and download the new app from the Google Play Store here.