Park Community Credit Union - Hardship

Lending a hand.

During these times we know it can be hard to make ends meet. Fortunately, we have many relief options to help!

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CURE | Covid Utilities Relief Loan

A personal loan to help with utilities bills, rent, or mortgage due to COVID-19 hardships.

  • 3.00 % APR*
  • Up to 36 month term

How To Do It: Complete the form below and tell us your story. One of our friendly team members will reach out to see if our CURE loan program is the best match for your situation.


  • *Annual Percentage Rate. Rates subject to change without notice. Must qualify. Other terms and conditions may apply. Available for a limited time. Loan example: $1,500 for 36 months at 3.00% annual percentage rate would yield a $43.63 per month payment.

Mortgage Deferment | Postpone your payment.

If you have your mortgage through Park Community, you may be able to defer your mortgage payment for up to 3 months.

How To Do It: Fill out the form below.

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Contact us.

Use this form to request a CURE loan or mortgage deferment and we’ll be in touch asap!

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Skip a payment | Sometimes you just need a break, or two.

Life happens. We get it. Unexpected expenses, or even unexpected opportunities, can create the need to redistribute funds so to speak. Request to skip an upcoming loan payment to get you back on track.

How to Skip-A-Payment

Skipping a payment is easy. You can request a skip within Online Banking, the Park mobile app, or by giving us a call.

  • Online Banking Instructions:

    • Login to Online Banking
    • Select Services Tab
    • Select Skip-A-Month
    • Select the loan from the list
    • Follow the on screen instructions
  • Mobile App Instructions

    • Login to the Park Mobile App
    • Select “Skip a Payment” from the menu
    • Choose your loan and follow the instructions
  • Call Us Instructions:

    • Give us a call at 502-968-3681
    • Select option 3 for questions about an existing loan
  • You must meet the following conditions in order to qualify:

    • You must make at least six monthly payments before requesting to skip a month.
    • You cannot have been more than thirty days delinquent on any loan within the last twelve months.
    • All of your loans must be current.
    • You may only choose to skip the next regularly scheduled payment and not future payments.
    • Not all loan types are eligible for skipped payments.
    • Other restrictions may apply.