Park Community Credit Union - Services

All the services you would expect from a large bank, and then some.

At Park Community, the service we extend to our members is at the heart of everything we do. We always strive to do what’s best for our members in a prompt, responsive and courteous manner; we are proactively helpful; and we’re knowledgeable and happy to answer any questions you might have.

We are also very proud of the services we offer, like state-of-the-art online banking, mobile banking, and banking by phone, as well as our shared branching that extends service to our members nationwide.

If you are not already a member of Park Community Credit Union, we hope you will consider opening an account with us and join our happy and growing membership. We’re friendly, we’re honest, and we’re working for you.

Online Banking

Enjoy the convenience and security of online banking.

With Park Community’s Online Banking, you can do your banking in the privacy of your home, office, or anywhere there’s a web connection. It’s free to all members and it is available 24/7. With Online Banking you have the ability to check balances, pay bills, and transfer funds right at your fingertips.

Mobile Banking

Banking a touch away.

Whether you’re at home, work, or on the go, use the Park Community Mobile Banking App on your smartphone or tablet to pay bills and deposit checks quickly and securely when it’s convenient for you. Bounce back and forth between the Online Banking and Mobile App versions seamlessly. They’re synced for accuracy and convenience.

  • Touch ID | Login by using your thumbprint.
  • Quick Balance | View balances on selected shares/loans from the login screen without logging in.
  • Graphs | View spending and saving habits to better manage your finances.
  • Messages | Send secure messages regarding your account.
  • Transfer Memos | Add memos to your transfers to help keep track of things.
  • Apply for a Loan | Apply for a credit card, vehicle loan, or personal loan from the app.

Bank by Phone

24/7 banking even without internet or smart phones.

At Park Community, we understand that not everyone is on the Internet and not everyone has a smart phone. That’s why we offer DIAL, our FREE 24/7 Bank by Phone service, where you can access your account information at any time. It’s easy-to-use, and all you need is your member number and a DIAL access code!

DIAL Access Numbers

Follow the prompts to listen to your account balances, transfer funds, and more. If you’d rather use a list of service codes to get the information you need, select expert mode from the prompts and click below for a list of service codes.

Shared Branching

Why you will love shared branching.

Shared Branching allows Park Community members to bank from thousands of convenient locations all over the US. This is possible through our participation in the CO-OP Shared Branch program.

Whether you’re on a business trip, vacation, or just traveling around town, you can use nearly 30,000 surcharge-free CO-OP ATMs and more than 5,000 CO-OP Shared Branch credit union locations to make in-person transactions, just like at your home branch. You can conduct:

  • Deposits
  • Withdrawals
  • Loan Payments
  • Transfers
  • Money Order/Travelers Check purchases

How to take advantage of shared branching.

When you’re traveling to other cities, you can walk into any of our shared branches and do your banking with them. All you need to do is:

  1. Tell them you are a Park Community Member
  2. Have your account number handy
  3. Show them a valid ID

Get Your Free Shared Branching iPhone or Android App

Just search for “CU Shared Branch” in your device’s app store and download it for free.

Direct Deposit

How to make life easier with direct deposit and payroll deductions.

Direct Deposit and Payroll Deductions offer many advantages. They are:

  • Convenient
  • Fast
  • Safe
  • Reliable

Plus, you have options. Direct Deposit allows you to distribute your entire paycheck into one or several accounts, whereas Payroll Deduction allows you to use only a portion of your check for making deposits, paying off loans, or putting a monthly sum into a Holiday or Vacation account.

So save yourself some time and gas money and take full advantage of Park Community’s Direct Deposit and Payroll Deduction services today.

Payroll Deductions

Direct Deposit is where you deposit all of the money on your check into a variety of accounts, whereas Payroll deductions to deposit only a portion of your check. Use Park Community’s Payroll Deduction service to:

  • Grow your saving account
  • Pay off loans
  • Put a monthly sum into your Holiday or Vacation account
  • Pay your kids’ allowances directly into their account

The possibilities are endless and it is easy to get started. Just stop by or call your local branch.

Interactive Teller Machine

The future of banking is here.

An ITM is an interactive teller machine, which offers the convenience of an ATM with the flexibility and service of a live, remote teller. This means longer hours, more tellers, and we’ll soon be adding more locations.

Current locations include:

  • Blankenbaker
  • Forest Springs
  • Richmond
  • Berea
  • Hikes Point
  • Douglass Loop
  • St. Stephen Family Life Center