Park Community Credit Union - Contact Us

Report a lost card. We’ll take it from here.


Report a lost or stolen Debit Card.

For a lost or stolen debit card, stop by your local branch or call 502.968.3681.

After business hours, choose the option for lost/stolen card from the prompt and hold on the line until you speak to a representative.


Report a lost or stolen Visa® Credit Card.

For a lost or stolen credit card, stop by your local branch or call 800.449.7728

After business hours, call 866.570.1664


Dispute unauthorized transactions.

For Debit Cards, reach out to us via Online Banking or Mobile Banking using the messaging system. Or, you may call 502.968.3681 during the hours of 8am-5pm Monday-Friday, excluding holidays.

For Visa® Cards, call 866.570.1664 during the hours of 8am-8pm Monday-Friday, excluding holidays.

Tell us what you need.

Security Notice: This contact form, email, and eChat are not secure. Please refrain from sending your account number or any other personal financial information. These features are for general questions only.

Feedback: If you have feedback on our team we would love to hear it!
Email to reach a member of our staff.


Call Center Hours: Monday – Thursday: 9a – 5p | Friday:  9a – 6p | Saturday: 9a – 12p.

When calling us, your call may be monitored or recorded for quality assurance purposes.

Contact Us