Park Community Credit Union - Contact Us

Report a lost card. We’ll take it from here.

 

Report a lost or stolen Debit Card.

For a lost or stolen debit card, stop by your local branch or call 800.449.7728

After business hours, choose the option for lost/stolen card from the prompt and hold on the line until you speak to a representative.

 

Report a lost or stolen Visa® Credit Card.

For a lost or stolen credit card, stop by your local branch or call 800.449.7728

After business hours, call 866.570.1664

 

Dispute unauthorized transactions.

For Debit Cards, call our dispute Contact Center 24/7/365 at 833.699.0077

For Visa® Cards, call 866.570.1664 during the hours of 8am-8pm Monday-Friday, excluding holidays.

Tell us what you need.

Security Notice: This contact form, email, and eChat are not secure. Please refrain from sending your account number or any other personal financial information. These features are for general questions only.

Feedback: If you have feedback on our team we would love to hear it!
Email Memberfeedback@parkcommunity.com to reach a member of our staff.

502.968.3681

Call Center Hours: Monday – Thursday: 9a – 5p | Friday:  9a – 6p | Saturday: 9a – 12p.

When calling us, your call may be monitored or recorded for quality assurance purposes.

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