Contact Us
Local representatives from Park Community are ready to answer any questions you may have or tackle any issues that arise. Don’t hesitate to reach out!
Need help with your new Mastercard® credit card?
here for you
How would you like to connect?
We’re here to help! Whether you have questions about your account, need assistance with a loan, or just want to learn more about our services, our team is ready to assist you.
Call Us
Call Center Hours
- Monday – Thursday: 9am – 5pm
- Friday: 9am – 6pm
- Saturday: 9am – 12pm
Chat Online
Chat with a virtual assistant! Just look for the “Chat with us!” icon in the bottom right of your screen.
Unusual Card Activity
Debit or Credit Card Support
If you’ve lost your card or notice unauthorized transactions on your debit or credit card don’t hesitate to reach out.
Report a lost or stolen debit card.
For a lost or stolen card, stop by your local branch or call 502.968.3681
After business hours, choose the option for lost/stolen card from the prompt and hold on the line until you speak to a representative, or call 1.833.337.6075.
Dispute unauthorized debit card transactions.
Call 1.833.699.0077 any time to dispute a debit card transaction.
Report a lost or stolen credit card.
For a lost or stolen card, stop by your local branch or call 502.968.3681
After business hours, choose the option for lost/stolen card from the prompt and hold on the line until you speak to a representative, or call 1.844.419.1578.
Dispute unauthorized credit card transactions.
Call 502.968.3681 during business hours. After business hours, call 1.844.419.1578.
Park Pulse E-Newsletter
Sign up to receive our quarterly newsletter “The Park Pulse”, and stay up to date on events and important announcements!